Hiiii!!!!!
Howdy!!!
How are ya?!
Welcome to our brand-new feature on the website, the BLOG!
What an adventure this is going to be, huh?! You guys are not only going to get to know the goofball behind the computer screen but also get a glimpse into what it is like to help run a family business.
I should introduce myself. I'm Niki, Office Manager here at Hardknox, and I just so happen to be Brian and Caitlin’s sister-in-law.
I just hit my one year a couple of weeks ago. Phew, let me tell y’all! This has been one GIANT career change for me. I went from working in Medical Oncology to Landscape and Demolition. Although this has been quite literally one of the biggest challenges in my career life, it has been so very rewarding knowing that this is all for the family to grow and learn and become even more awesome! A little bonus, I get to help my brother and sister-in-law build this incredible brand and utilize my creativity. How am I doing so far?? Honestly?? Help me grow! Give me all the advice you got!
Ok, enough about me. Let’s talk about Hardknox!
Our family commits to our values and does whatever it takes to make sure the final results are nothing short of satisfactory to our customers. This includes doing all the research necessary to make sure everything is done as precisely and as accurately as possible. And, there is SO MUCH TO IT!!
Recently, we’ve been digging into things and researching, pretty much everything, to re-evaluate our pricing modules and make sure we are giving our customers the very best deal, all while preventing ourselves from putting our company in the hole. Pretty tough stuff!
Going from a consumer to a business operator has personally been an eye-opener. There are so many factors that come into play while running a business every day that I did not think to even consider.
You've got your monthly bills, like power for the office, internet, trash services, insurance, the cost to keep up your licensures, etc. On top of that, you have the employee's salaries, equipment maintenance, vehicle maintenance, and so on. It all adds up, it adds up real quick. At the end of the day though, it's all worth it. We are out there putting smiles on customers' faces and helping them get their projects done and reaching above a satisfactory level.
Well, I've run out of stuff to talk about for now. Come back next month for a new blog post! Each month, I will cover a new topic. From behind the scenes on demolition to tips and tricks for your landscape.
See y’all next month!
With love,
That Socially Awkward Demo Chick
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